Surveillance Assistant brings monitoring, duplicate-player checks and access control together in one package for the surveillance room.

• Alarms from reception and the cage
• Casino Event Viewer
• Who is in the building
• Undesirables list and analysis
• Staff control
• Access control option
• Facial recognition option

Known cheats can be recorded with photos, aliases, games and descriptions, whether they come from another casino in the group or from published lists such as the Griffin Book. New registrations are checked against the list automatically, and the existing membership can be re-checked whenever the list is updated. Entries made at one casino are passed to the rest of the group.

Every significant event from every system lands in one place: table alarms, a top-grade player arriving, a fill in progress, a new member matching an undesirable. If the operator is busy in another program, Surveillance Assistant jumps to the front and sounds an alert.

Alarms include:

• Undesirable matched at reception
• Name changes and other sensitive edits
• Deleted or back-dated visits
• Fills and credits in progress
• Warnings from the tables
• High-grade player in the casino
• Roulette wheel or dealer confidence levels exceeded
• High-value chips in play
• Cashier out of balance beyond a set amount